Legal Framework

 

The following laws and standards inform our approach. Because Indigo Recovery LLC is a solo, private-pay telehealth practice with no physical office that clients visit, the applicable legal landscape is specific to our structure:

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Minnesota Human Rights Act (MHRA) — Minn. Stat. §363A

 

The MHRA is our most directly applicable obligation. It prohibits disability discrimination by any business offering goods or services to the public in Minnesota — with no minimum employee threshold, making it applicable to solo practices. Minnesota courts have extended MHRA protections to websites and digital services. This law covers Indigo Recovery LLC regardless of our size or telehealth-only model.

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Americans with Disabilities Act (ADA) — Title III

 

ADA Title III covers private businesses that operate as places of public accommodation. As a telehealth-only practice with no physical location that clients visit, the application of Title III to our standalone website involves genuine legal nuance: the 8th Circuit Court of Appeals, which governs Minnesota, has not issued a definitive ruling establishing that websites without a physical nexus are covered places of public accommodation under Title III.

That said, we recognize this area of law is evolving and voluntarily commit to digital accessibility consistent with Title III’s nondiscrimination principles. Note: ADA Title I (employment non-discrimination) does not apply, as it has a 15-employee minimum threshold.

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Section 504 of the Rehabilitation Act and HHS Final Rule (2024)

 

Section 504 and the 2024 HHS Final Rule (requiring WCAG 2.1 Level AA compliance for digital content) apply specifically to organizations that receive federal financial assistance. Indigo Recovery LLC is a private-pay practice and does not accept Medicare, Medicaid, or other federal funding. These rules do not currently impose a direct obligation on our practice. We reference them as best-practice guidance and will reassess if our funding model changes.

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WCAG 2.1 Level AA — Our Technical Standard

 

Regardless of the specific legal obligations above, we have voluntarily adopted WCAG 2.1 Level AA as our accessibility target. This is the internationally recognized benchmark, organized around four principles: Perceivable, Operable, Understandable, and Robust. It is the standard referenced by the ADA, MHRA, and federal agencies, and it reflects our genuine commitment to serving all users equitably.

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Accessibility Features of Our Website

 

We have implemented or are actively working toward the following:

• Descriptive alternative text (alt text) for all meaningful images

• Logical heading structure to support screen reader and keyboard navigation

• Sufficient color contrast between text and background elements

• Meaningful, descriptive hyperlink text throughout the site

• Text that can be resized up to 200% without loss of content or function

• Keyboard-navigable pages that do not require use of a mouse

• Labeled forms and interactive elements compatible with assistive technologies

• No content that flashes more than three times per second

• Captions or transcripts for any audio or video content

• Consistent, predictable navigation across all pages

 

Known Limitations and Ongoing Remediation

 

While we work toward full WCAG 2.1 Level AA conformance, some content may not yet meet every success criterion. We conduct ongoing reviews and prioritize fixes based on user impact.

We do not rely solely on third-party accessibility overlay tools as a substitute for substantive remediation. Such tools may improve certain aspects of usability but do not constitute full legal or technical compliance.